INSTRUCTIONAL DESIGN
Career Advisor
Onboarding and Training
I conduced a needs assessment of former career advisors to determine factors in a high attrition rate for the department. A lengthy onboarding process was one of the contributing factors.
In response, I designed a comprehensive onboarding and training plan to reduce training from 6 months to 2-3 months. ​This plan consists of a Canvas resource hub, in-person training sessions, and appointment observation and reflection with seasoned career advisors.
Welcome page for new employees.
Departmental organization and role definition.
Overview of department including video content and structure of larger division.
Reflection form for observing student appointments. Trainees can then debrief with seasoned career advisors to discuss observations and appointment strategies.